Terms

Who we are

Wellshot is run by JJ Agency Films LLC, Dubai, United Arab Emirates (“we”, “us”). By creating an account or using Wellshot you agree to these terms. If you use Wellshot for a company, you agree on its behalf.

Your account

• You need to be at least 18, or the age of majority where you live if that's higher.
• Keep your sign-in details safe. You're responsible for what happens in your account.
• Give us a real email address so we can reach you about your account.

Credits and payments

Generations are paid for with credits. We show the price before you run anything. If a generation fails on our side or the provider's, its credits are returned automatically. Credits have no cash value and can't be transferred or exchanged for money.

Credits you buy are available straight away. You can get a refund for a purchase within 7 days of buying it (14 days if you live in the EU, the EEA or the UK) as long as none of its credits have been used: ask with the Refund link next to it in Plans & credits. Its credits are put on hold and we decide within 3 business days. This covers top-ups and the first payment of a plan, not renewals. A refunded plan ends when the refund is made. The money goes back to the card you paid with, minus the payment provider's fee, which we don't get back either. Once any of a purchase's credits have been used, or after that time, purchases are final, except where the law where you live says otherwise or we made a mistake (for example a double charge). Model prices can change; a change only applies to generations you start afterwards.

Plans are subscriptions, paid monthly or yearly, and renew automatically at the end of each period until you cancel. You can cancel at any time; the cancellation takes effect at the end of the period you've paid for. Yearly plans are paid once a year and their credits arrive every month.

Plan credits are given for one month at a time (on yearly plans too) and don't carry over: any left at the end of the month expire when the next month's credits arrive. Extra credits bought as a top-up last 90 days from purchase. Plan credits are always used first, then top-ups in the order they expire. When a plan ends, its unused plan credits expire; top-up credits are paused until the studio has a plan again, and their 90 days keep running while paused. Credits have no cash value. Changing plan or seats part-way through a period charges the difference for the rest of it.

Team plans are for businesses and need the company's details checked first. The team's owner pays for the seats and decides who is in the team; everyone in it shares the team's projects and credits. People stay in a team until they leave or are removed, even if its plan ends.

What you make

You own the pictures, clips and edits you make with Wellshot, and what you upload stays yours. You give us permission to store, process and show your content to you and to the people you share it with, only as needed to run the service. We don't use your projects to train AI models.

Your responsibility for content

You're responsible for what you upload, what you ask the models to make, and how you use the results. Only upload material you have the rights to. AI models can produce results that look like existing works or real people, so check that a result doesn't infringe anyone's rights before you publish or sell it.

What's not allowed

• Uploading faces, voices or footage of real people without their permission, or making content that impersonates someone.
• Sexual content involving minors, or any content that sexualises, exploits or endangers children.
• Content that is illegal, harasses people, promotes violence or hate, or deceives people in harmful ways (for example fake news or scams).
• Uploading material you don't have the rights to.
• Copying, scraping or reverse-engineering the service, or using it to build a competing product.
• Breaking, overloading or getting around the limits of the service, or reselling access without our agreement.

Moderation and reporting

We may review content that is reported to us or flagged automatically, and remove it, refuse a request, or suspend an account that breaks these rules. The model providers we use also check requests and may refuse some. If you see something that breaks these rules, tell us at hello@wellshot.ai.

Services from other companies

Wellshot runs AI models made by other companies, and their own usage rules apply to what you ask them to make. We're not responsible for those companies' services, and we may add, change or remove models.

Copyright complaints

If you believe something on Wellshot infringes your copyright or other rights, write to hello@wellshot.ai with your contact details, the work you own, where the infringing material is, and a statement that your complaint is accurate and that you're the rights holder or allowed to act for them. We'll look into it promptly, remove the material where appropriate, and close the accounts of people who infringe repeatedly.

Indemnity

If someone makes a claim against us because of content you uploaded or made, or because you broke these terms or the law, you'll cover our reasonable costs and losses from that claim.

The service

We work hard to keep Wellshot running and your work safe, but we provide it “as is” and “as available”, without promises that it will always be available, error-free or suited to a particular purpose. AI results vary and won't always match what you asked for. Keep your own copies of anything important.

Liability

As far as the law allows, we aren't liable for indirect or consequential losses, such as lost profits or lost data, and our total liability to you is limited to what you paid us in the twelve months before the claim. Nothing in these terms limits liability that can't be limited by law.

Ending

You can close your account at any time. We may suspend or close accounts that break these terms, and we'll tell you why unless the law stops us. The sections on ownership, indemnity, liability and disputes continue to apply after an account is closed.

Users outside the UAE

Wellshot is run from the United Arab Emirates. If you use it from elsewhere, you're responsible for following your local laws. Where the law of your country gives you consumer rights that can't be waived, those rights still apply.

Disputes and law

If something goes wrong, write to us first and we'll try to settle it within 30 days. These terms are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates, and the courts of Dubai have jurisdiction over any dispute.

Changes

If we change these terms in a way that matters, we'll tell you at least 14 days before the change applies. If you keep using Wellshot after that, the new terms apply.

General

These terms, together with the Privacy page, are the whole agreement between you and us about Wellshot. If a part of them can't be enforced, the rest still applies. If we don't enforce a part straight away, we haven't given up the right to. You can't transfer your account or these terms to someone else; we may transfer them to a company that takes over Wellshot.

Contact

JJ Agency Films LLC, Dubai, United Arab Emirates. hello@wellshot.ai